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Friday, February 22, 2013

E-Verify Receives High Ratings in Customer Survey


Just released today, Director Mayorkas of the USCIS declared that they have received great reviews regarding the free E-Verify Online employee verification that helps United States businesses to verify eligibility to work in the USA. The E-Verify has been praised for its ease of use and customer support.

[Source: USCIS; released February 21, 2013]

WASHINGTON—U.S. Citizenship and Immigration Services Director Alejandro Mayorkas today announced that users of E-Verify, the free Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States, have given the program high marks in a recent customer survey.

More than 1,300 randomly selected employers across the nation who use E-Verify evaluated key program aspects, including registration, the online tutorial, ease of use, technical assistance and customer service. They rated the program as exceptionally high in overall customer satisfaction, with an average score of 86 out of 100 on the American Customer Satisfaction Index (ACSI) scale. 

 “We are proud of the advancements we have made in the E-Verify program,” said Director Mayorkas. “This customer survey validates the success of our efforts, which we have undertaken in collaboration with the business and labor communities and other key stakeholders.”




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