The USCIS released on July 26, 2012 that it has launched its online Multilingual Resource Center, a new feature on www.uscis.gov. With the new system in place it not only helps immigrants gathering and reviewing information, but the USCIS wants ensure that it communicates across many cultures and reaches a broader audience, while also ensuring that customers obtain information directly from USCIS, and not from unofficial - and possibly unscrupulous - sources.
Director Mayorkas points out the importance of the new system in the article "Our Multilingual Resource Center is our most recent step in increasing customer access to important and accurate immigration information," said Director Alejandro Mayorkas. "By providing immigration information to our customers in their native languages, we improve our customers’ experience and enhance their ability to navigate our nation’s legal immigration system."
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